Effective Vendor Performance

Effective Vendor Performance Management

Within today’s competitive market, the ability to source suppliers effectively to reduce cost is now only the start of the process. Increasingly focus is being placed upon both realizing these savings in subsequent years and enhancing quality and delivery via effective vendor performance management. This course leads delegates through the total end to end vendor management process: from sourcing through to creating effective vendor performance measurement and management frameworks, including contracts and Service Level Agreements. This course will help you to identify and leverage strategic partnering plus continuous improvement opportunities to ensure the effective contribution of the vendor base to organizational goals.

Benefits to you

• Learning how to balance vendor relationship & performance.

• Creating effective vendor performance frameworks.

• Integrating vendor performance management throughout the procurement cycle.

• Working effectively with stakeholders.

• Developing understanding of key legal principles within vendor management.

• Identifying strategic partnering and continuous improvement opportunities.

Who Should Attend

This course is suitable for procurement practitioners, quality assurance and supply chain professionals who have a direct responsibility for procurement and or supply chain and supplier relationship management, or delegates from a supplier, marketing and governance perspective, such as key account managers, bid management teams or commercial management who are seeking to develop improved understanding of how supplier performance is measured and managed.

Trainer Profile – John Atkinson

John Atkinson is an independent business consultant and trainer specializing in procurement & supply chain, finance, leadership and team dynamics. John’s corporate experience spans some 30 years including 7 years as Head of Global Procurement for Focus Wickes Plc. – a top 3 UK Homeware retailers, where he was responsible for the full creation and implementation of global sourcing initiatives, supplier/vendor management and commercial contract negotiation. John has also held senior roles within Mercedes-Benz and Barclays Bank corporate and led a wide and diverse range of teams, both locally and globally.