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Conduct Risk and Customer Outcomes

Developing customer-centric approaches to retail banking through effective management of conduct risk, compliance processes, and product development and distribution

24-25 Apr 2014
London Hilton Canary Wharf, United Kingdom

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Conference Speakers

Philip Van Hellemont
Head of Compliance Retail and AML
BNP Paribas

Paul Gill
Head of Compliance and Conduct Risk
Metro Bank

Mark St. John Qualter
Head of Strategy, Customer Solutions Group
RBS

Lodovico Mazzolin
Head of Retail Banking
Banca Monte Dei Paschi Di Siena

Arne Jansson
Head of Retail Compliance


Carlo Appetiti
Co-Head of Global Compliance - Head of Compliance Italy and Country AML Officer
Unicredit Spa

Louise Harper
Group Regulatory Risk Director
Aviva

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General Enquiries

For all enquiries regarding speaking, sponsoring and attending this conference contact:

Dhilnawaaz Khan

101 Finsbury Pavement
London EC2A 1RS


Telephone: +44 (0) 20 3002 3242
Fax:
Email: dhilnawaazk@marcusevansuk.com


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